CONTACT 2018-03-02T11:19:54+00:00

FREQUENTLY ASKED QUESTIONS

BOOKING AND TRIPS

The tickets Price is Hype Experience 2’900 THB or Vip Hype Experience 3’900 THB.

Hype Experience include: Welcome Cocktail, Hype Menu, Soft Drink, 1 stick of Fresh Fruit , Towel.

Vip Hype Experience include: Welcome Cocktail, Hype Menu, Soft Drink, 1 stick of Fresh Fruit , Towel and Day Bed.

You can book online on the website by pay pal or credit card (Visa and Mastercard).

Hype office 82/41 Moo 4 Patak Road, Rawai, Muang Phuket, Phuket 83130. (open 10am to 7pm)

Bookings are available online or payment can be made in cash at our office the day prior the charter.

If you don’t receive a confirmation Booking, it’s mean your booking is not confirm, please retry your booking.

TRANSPORTATION

You will receive an e-mail one day before the trip around 7pm with the pick up timing of your taxi.

The taxi can come in every place in Phuket.
The cost is 400 THB per person round trip.
We propose a transport by mini van.

You can park you car:
At the Chalong Pier

GENERAL QUESTION

TThe kids are not allowed under 10 years old

Our trips are not recommended for Senior citizen over 70 years old, pregnant women. If something happens, it would not be Hype Luxury Boat Club responsibility.

I invite to go to HYPE DAY TRIP and click on food menu.

Sorry for the joining day we can’t change our Menu.

To see the Drink and Bottles, i invite you to go on HYPE DAY TRIP and click on Drink list.

CANCELATION POLICY

If you want to cancel your trip send an e-mail to contact@hype-boat-club.com

Cancellation & No show Policy:

By HYPE:
If we cannot sailing in security because of a bad weather, Hype reserve the right to cancel the trip.
Hype can propose you to postpone the trip or to get 100% refund

By Client:
Any cancellation or change less than 24 hours before the cruising date, the net charter fee will not be refundable at all.
Cancellation or change less than 72 hours before the cruising date, just only 50% refundable.
For other cases we will keep 10% set up fees.
For “NO SHOW” 100% of the charter fee will be charged.

Hype can’t guaranty the weather….
you will be only refund if we can’t sailing because of security reason

If you need more informations please contact us:

CONTACT